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Direct, Measureable Results

Our proactive, contract-based service offering is our flagship product. It's designed to take the headache out of your daily computer operations and make your business more efficient and profitable.

Our monthly contract services are based around 4 cornerstones of success:

1. Proactive Monitoring - Our goal is to prevent problems from happening in the first place. We monitor your network 24/7 and take action when we receive an alert. Often, we can fix problems before you ever even know they exist. The bottom-line is that Your Computers Simply Work℠.

2. Outstanding Support℠ - We have a strong commitment to quick resolution in the unlikely event that a problem does occur. We'll take ownership of any issues and never point fingers or pass the blame to someone else. We simply get results and won't rest until you are satisfied.

3. Vendor Management - We work with your vendors to make sure you get results. We'll interface on your behalf with Internet and T-1 providers, printer repair people, wiring contractors, and software vendors. We talk the geek speak so you don't have to!

4. No Long-Term Commitment - Our contracts are month-to-month. If we're not providing the value that your organization needs, simply let us know and we'll cancel the contract. No hard feelings and certainly No Drama!

Our Proactive Monitoring and Outstanding Support options alone will easily pay for themselves by making your business more efficient and profitable. However, when you couple Vendor Management with No Long-Term Commitment and offer it all at an affordable price, then the value of our services speaks for itself.

Intangible Values

We view ourselves as an extension of your business and want to act as your trusted advisor in all your technology decisions. Our goals are nothing short of a dramatic reduction in your total cost of technology ownership and a dramatic reduction in your technology-induced stress level.

That's why every customer engagement begins with a free technology review with one of our technology consultants. It's the best way to get the "lay of the land" in addition to getting an on-going relationship started.

The more we know about you, the more return you'll see from your investment with us.

 

 

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Palmetto Computer Consulting "PCC has been our savior. We have not experienced any down time since they have become our consultant; their response time to a service call is superior and the entire staff is always so courteous, on time and so professional. We have, and will continue to recommend them to all of our business associates. "

Lavern Cates / Random Drug Screens, Inc.
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Leaning Man


Small Business

 



 

 

Palmetto Computer Consulting
4840 Forest Drive, Suite #6-B PMB 322 Columbia, SC 29206
803-834-7980 Phone
info@palmettocc.net Email

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